http://www.fearsteve.com/technology/opentext-exstream-bridging-the-gap-between-ccm-and-cxm-for-unified-customer-journeys-9/ In today’s customer-driven world, businesses are constantly looking for ways to streamline their communication and provide more meaningful interactions. The challenge lies in the fact that customer touchpoints are often managed in silos, which can lead to fragmented experiences. Thu, 21 Nov 2024 08:46:20 UTC en