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Inquiry handling Services is a vital part of inbound call center services. Importantly, It is a concept of answering customer queries related to services and products. It helps to build customer relationships, drive sales and lead to abiding brand loyalty.

Some of the primary reason for Outsourcing Inquiry Handling Services are-
Focus on the core competencies.
Increase capital flow.
Boost satisfaction of the customers.
Retain existing customers and attract new ones.

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